Frontline Leadership

I often tell people that being a Supervisor was the toughest job I have ever had, while at the same time, being by far the most rewarding. Although as Supervisors we often feel caught-up between the wants and needs of the Management Team and the wants and needs of the employees, it is truly a…

Psychometrics

Getting the right people on the bus, and ensuring they are in the right seats, has never been as critical to business as it is today. With the baby boomer generation leaving the workforce in increasing numbers, many businesses are making the shift in HR focus from recruiting to retention, making sure that once we…

Employee Morale

Many managers evaluate the morale of their teams and wonder why they are struggling to improve the overall team environment. What are you doing currently? Is it working? If not, what needs to be done differently. It doesn’t always mean big changes are required. Do you even know what motivates your team members? Have you…