Servicing SMEs Throughout Atlantic Canada
In this video, Matt Zinck tells us an effective and efficient way to analyze the roles and responsibilities for any process by making use of a Roles and Responsibilities Matrix. He runs through a sample to help explain the process. To download the Matrix and its How-to guide, visit our Free Tools page at: https://ssiconsulting.ca/free-tools/
Don MacKenzie, Operations Improvement Specialist at SSI Consulting Solutions, talks about the Lean approach to finding and eliminating waste, to deliver products and services more quickly while increasing profitability. Don’s Bio: https://ssiconsulting.ca/our-team/don-mackenzie/ Please post comments and questions below in the Comment section.
Mike Farrell talks about Key Performance Indicators and why they are so important to businesses. He includes some useful tips on things to consider as you create your own KPIs.
In this video, Matt Zinck talks about Lean / Six Sigma and explains the difference and objectives of both Lean and Six Sigma. Contrary to what many people may think about Lean and Six Sigma, these are not just for manufacturing applications. Both are very effective in any application involving processes, regardless of the industry…
There are a couple of different ways to manage quality and many debates as to the benefits of the various ways. The most economical way in the long run is to build quality in right from the start by involving all employees at all stages. Let’s look at the different approaches suggested in the title.…
As if your days are not busy enough, today one of your employees comes into your office and says that another employee is acting quite strange and they are concerned, and that you need to check it out. At this point you have no idea what the issue is. Is it a medical issue, are…
As a Frontline Leader, prioritization and management of time is a critical skill, and often separates mediocre performance from exceptional leadership. And yet, many still do not realize the critical importance of what they view as such a basic skill. I still remember the early days of my management career, a time before I had…