Quality systems are not just for manufacturers. Every business should have a system for managing the quality of things like ‘customer experience’, for example.

In this video, SSI’s Quality expert, Larry Rosborough, shares his thoughts on the practical implementation of quality systems for different types of businesses.

Larry’s Bio: https://ssiconsulting.ca/our-team/larry-rosborough/

SSI Consulting Solutions Website: https://ssiconsulting.ca/

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