Customer Testimonials

Our senior management team recently worked with SSI Consultant, Ann Vermette, on some teambuilding using the Prevue profiles as the basis for one on one coaching followed by a team development workshop.  It was very interesting and informative using the profiles and sharing with the team our own most dominant communication style, and better understanding their most dominant communication style.  The response from our team was very positive and we welcomed Ann’s input and coaching style.  We hope to get the opportunity to work with her again in the future.  Thanks, SSI, and thank you, Ann!

Back in March 2019, we were in need of a HR Consultant on my team for a temporary mandate in our Moncton office to support our Atlantic Canadian operations while we recruited for a permanent person. Ann came in and was quickly able to meet with key senior players in our operations team to understand our business and the needs of their respective areas.

Knowing Ann’s professional background came as such a huge relief to me being located in Toronto and knowing she would be supporting one of the teams I am responsible for at a distance. She provided amazing support and counsel to the team and managed files directly during the nearly 7 months with us. Originally she was supposed to be with us for 3 months, but as the recruitment for this position took longer than expected, Ann was very flexible with us to continue on. Ann is very organized, detailed orientated however can see the big picture based on the business strategy and customizes her support based on the needs. It was a sincere pleasure to work with Ann, she is truly an experienced HR professional. I would highly recommend her for any future mandates she is being considered for.

We were looking for some training on conflict management for all of our staff to attend, from the CAO and Directors through to our unionised operator/labourers.  After discussion with Don and John we came up with 2-hour Learning Sessions for 15 employees per session, 3 sessions in one day.  We were not disappointed!  John brought more than just the theory. He engaged us all in discussion so that we could also learn from each other.  Having such an experienced, yet ‘down to earth’ facilitator handle the group was key and the response from across the organization was really positive and will enable us to build on this training in the future.  One of our supervisors was so impressed, he attended the same session twice to make sure he hadn’t missed anything!

We felt SSI really wanted us to succeed and offered us lots of supports during our project and did so in a flexible way.

Keith and his team at SSI Consulting Solutions led the establishment of a new Supply Chain team at UNI Financial Cooperation at a pivotal time when we became the first Canadian Credit Union to obtain a Federal Charter, competing at a National level. SSI provided the newly formed team with the tools, guidelines and roadmap necessary to achieve significant savings, and coached us through the process of building strong relationships with key vendors.

SSI also was an essential component in ensuring the Supply Chain Team was well established and prepared to fulfill their role in the organization, and in developing partnerships and building trust that aided us in introducing and accepting organizational change. Within a few months, we were able to quickly realize significant savings through standardized purchasing practices, and to revamp our Printing Department through visualization, leading to further efficiency improvements.

I would definitely recommend SSI Consulting Solutions, as they have so much experience from many diverse areas in the world.

We reached out to SSI to help ensure we were meeting all safety standards. With John’s knowledge and leadership we made some recommended improvements and established a safety committee that has engaged staff and created an improved culture around awareness. We could not have achieved this success without SSI.

Working with John Cameron over the past several years has had a significant impact on my company’s safety culture. We have experienced 2 decreases in our WCB rates and have a work force that not only practices safety, they believe in it.

Because of the real world common sense training approach John and the staff of SSI Consulting use, our management and staff eagerly worked to improve our safety program.

I would recommend SSI as a consultant of choice for your safety requirements.

The LEAN-ing experience has been very positive. Not only were we able to improve processes through your facilitation, the process changes that were adopted are remaining in place. This is not an easy feat when dealing with 24/7 shift work operations; your approach – where the users are the architects of the change- has been transformative.

We also appreciate your active engagement throughout. You kept us informed and on track, and you met the necessary timelines despite some significant challenges. Thanks again Mike – it’s been a pleasure and a learning experience!

Bernie Casey added good value to one our food processing clients with his strategy, urgency and insight.

Keith is a leader. He has a vision of the future, can think strategically and plan tactically. A leader must be able to assess a situation and work with a team. Keith has all the attributes of a leader.

We consider the SSI Consulting team a development partner who has been proven to be creative in problem resolution and ensures top customer service during the entire process.

Keith is a professional who ensures the best interests of organization, association or customer is the priority while aligning those interests to the strategic objectives that he previously defined or contributed to.

Keith holds himself accountable to deliver on his objectives. He is responsive and collaborates well with everyone he works with.

Keith, is a Supply Chain Consultant that was working with Atlantic Industries when I joined the organization in 2010. Keith is a professional in every sense of the word, he has a solid work ethic, industry knowledge, and a true desire to add value to any organization he works with. Keith was always willing to provide good advice and direction. Keith works in a constructive and consultative manor which allows the people around him to grow. I highly recommend any organization that is looking to improve their Supply Chain or Sourcing functions to engage Keith’s services.

Keith was hired by us, and during a 5 month period assisted us in realizing 4.9% (1.7 million dollars annual) reduction of Total Costs of Ownership. He is an expert in Supply Chain and Process Management, very creative, personable, and effective. I recommend him to anyone seeking his qualifications.

Keith is a detail oriented Manager and Executive who strives for excellence. His ability to help on the “Lean Journey” is one of his greatest skills. Keith is also a very talented Sourcing Professional who specializes in reducing procurement costs utilizing a global network.

Keith and the team at SSI have been working with our organization for the past few years to help us improve our customer delivery times and lower our overall costs. The results have been exceptional, with product flowing through our facility in less than half the time, increasing our ability to satisfy our customers in a timely manner. Their work also brought our team much closer together, working towards a common goal of satisfying our customers.

Our willingness to enter into repeat engagements with SSI is a true testament to the great value we have received from their level of expertise.

Bernie and the SSI team helped us execute meaningful strategy with discipline and urgency while keeping us focused on profitability.